Public Liability Insurance

Public Liability Insurance


Public liability insurance is a type of business insurance that provides coverage for compensation and legal expenses in the event that members of the public or customers claim to have suffered personal injury or property damage as a result of your work.

Public Liability Insurance

Unforeseen accidents can occur regardless of how diligently you operate your business. Whether you are a freelance professional, a sole trader using tools, or a small business owner, anyone can face compensation claims and the associated legal fees. Having the right insurance coverage ensures the protection of your livelihood.


Public liability insurance policies typically include products liability insurance as well. This additional layer of protection covers you in the event that an insurance claim arises due to a product you supplied, distributed, or sold.


What does public liability cover include?


Public liability insurance covers a wide range of unpredictable circumstances, providing you with the peace of mind that your business is protected. Selecting the appropriate insurance coverage is of utmost importance.

Here are some areas covered by public liability insurance:

1. Personal injury or illness claims against you, your employees, or your business activities.

2. Damage to property belonging to customers or the general public caused by your business.

3. Injuries sustained by a courier leaving your building in a hurry who slips on the stairs.

4. Property damage caused by one of your employees during an off-site meeting.

Is public liability insurance necessary?



Although public liability insurance is not a legal requirement in the UK, it is a crucial consideration. If your staff frequently work off-site, you operate as a tradesperson, or customers visit your premises, having public liability insurance can protect you from associated risks.

For example, if you own an office, a passerby could claim to have been injured by a falling sign or on winter ice that was not properly cleared. Visitors to your hair salon or shop might slip on a wet floor, or you might accidentally break something while painting a staircase.

Every trade carries its own set of risks, but any business that interacts with people can be held liable for injuries and property damage. Gardeners working in busy parks, plumbers working in homes, and freelance wedding planners managing schedules all face the potential for costly claims.

Additionally, clients you work with may require your business to hold a public liability insurance policy as part of the contract. Generally, the more contact your business has with the public, the higher the likelihood of a claim being made against you.

Some companies may need one-day public liability insurance for events. In such cases, it is advisable to inquire about special event insurance, which covers liabilities and other event-specific risks.


Public Liability Insurance

What are the benefits of public liability insurance?



Public liability insurance helps protect you against legal fees and compensation payments if a client or member of the public were to make a claim against your business.

For instance, if you are a tradesperson and your work leads to damage to a client's property, such as a burst pipe causing rot in the floorboards, public liability insurance can provide coverage.

Similarly, if you are an IT contractor visiting a client's premises and one of their employees trips over your toolbox, resulting in an injury, your insurance can assist in covering the associated costs.

Regardless of the specific circumstances, having public liability insurance ensures you are prepared for unforeseen events. While it may not alleviate the stress of a claim, even if you are not at fault, the insurance coverage can help mitigate your financial burdens.

This type of insurance is particularly beneficial for freelance professionals, sole traders, and small businesses that may struggle with significant payouts or legal expenses.


When should I obtain public liability insurance?


Although public liability cover is not mandatory, having an insurance policy can offer your business protection against numerous unforeseen circumstances.

If your small business involves interactions with others, or if you are a sole trader or freelancer who occasionally meets with clients.


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